ICANN extends new TLD application window - Application system temporarily shutdown13th April 2012
Melbourne, Australia – 13th April 2012 – ICANN issued a statement today to inform new Top-Level Domain (TLD) applicants that it has extended the window for submitting applications until Friday 20 April 2012 as a result of a possible "glitch in the TLD application system software".
ICANN said it has identified a technical issue with the TLD Application System (TAS) software, the online tool used by applicants to submit their applications for a new Top-Level Domain.
With approximately 12 hours remaining until the new Top-Level Domain application window was due to close (at 23:59 UTC on 12 April), ICANN issued the following statement:
ICANN constantly monitors the performance of the TLD Application System (TAS). Recently, we received a report of unusual behavior with the operation of the TAS system. We then identified a technical issue with the TAS system software.
ICANN is taking the most conservative approach possible to protect all applicants and allow adequate time to resolve the issue. Therefore, TAS will be shut down until Tuesday at 23:59 UTC - unless otherwise notified before that time.
In order to ensure all applicants have sufficient time to complete their applications during the disruption, the application window will remain open until 23:59 UTC on Friday, 20 April 2012.
This morning, ICANN followed up this statement with further details regarding the cause of the shutdown:
We have learned of a possible glitch in the TLD application system software that has allowed a limited number of users to view some other users' file names and user names in certain scenarios.
Out of an abundance of caution, we took the system offline to protect applicant data. We are examining how this issue occurred and considering appropriate steps forward.
ARI Registry Services has informed all of our clients of this development and we are working with them to address any issues. We will endeavour to keep our clients updated as we learn more.
About ARI Registry Services
ARI Registry Services (formerly AusRegistry International) is one of the top companies globally with the technology and expertise to activate, implement and manage new Top-Level Domains. Leveraging ten years of experience as a TLD registry operator, ARI Registry Services will provide new Top-Level Domain applicants with the same software and consulting services that currently drive the .au (Australia), the .ae (United Arab Emirates), the .qa (Qatar) and .om (Oman) country codes. Additionally, ARI Registry Services is the first TLD registry to operate non-Latin, country code Top-Level Domains and a global leader in the continued innovation and expansion of the Domain Name System.